FAQs

Frequently Asked Questions (FAQs)

Have another question?  Email it to mycard@limestonecard.com.

  1. What is the LCard?
  2. How do I get my LCard?
  3. What if I lose my LCard?
  4. How does LCash work?
  5. What is my LCash Account Number?
  6. What is my Student ID Number?
  7. What’s the difference between my Meal Plan and LCash account?
  8. When is value added to LCash available?
  9. How do I make a purchase with LCash?
  10. Where can I use LCash?
  11. How do I recommend additional accepting locations for LCash?
  12. Is the LCash Account Management Center a secure site?
  13. What if I forget my user name or password?
  14. What is the LCash refund process?
  15. What happens if I swipe my card at a self-service location and the machine does not work?

What is the LCard?

The LCard is the official identification card of Limestone College.  It is issued to all members of the College Community and is required for identification and access to essential campus services. It also offers a convenient account for making purchases on and off-campus.  All students, faculty, and staff at Limestone College are required to have an LCard.

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How do I get my LCard?

Students should report to the Office of Student Services on the 2nd Floor of the Dixie Lodge Building between 8:30 a.m. – 11:30 a.m. and 2:00 p.m. – 5:00 p.m. to acquire the new LCard.

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What if I lose my LCard?

Residential students should immediately notify the Public Safety Office in-person, or by calling 864-488-8344 to report the loss of their card. Public Safety will deactivate the lost card’s door access rights. Students should then visit the office of Student Services located on the second floor of the Dixie Lodge to receive a replacement card.  There is a card replacement fee of $25 for replacing the card more than once.

Non-resident students can go directly to the Office of Student Services to receive a replacement card.

To suspend your LCash account, call 1-877-LCARD45 (522-7345) Mon. – Fri. * a.m. – 6 p.m., or visit www.limestonecard.com 24/7 to prevent unauthorized use.

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How does LCash work?

LCash is a cashless, prepaid spending account on your LCard that is accepted as a form of payment on the Limestone College campus.  Unused balances roll over semester-to-semester and year-to-year. You must add value to your account before using your LCash to make purchases.  You must have sufficient value available in your LCash account to pay for each transaction. Each time you use your LCash account, the amount of the transaction will be deducted from your account. You may not spend more value than you have.

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What is my LCash Account Number?

Your 16-digit LCash account number is located on the front of your LCard in the lower-left hand corner.

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What is my Student ID Number?

Your Student ID Number is located on the front of your LCard.  Your Student ID Number is not your social security number.

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What’s the difference between my Meal Plan and LCash account?

Both accounts are accessed by your LCard.

Residential students are required to participate in the Meal Plan.  Payment is made at the beginning of each semester along with tuition and other fees.

LCash is a prepaid spending account offering a safe and convenient way to make purchases around campus.  You or your parents must add value to your LCash account before using it for purchases.  Value in your LCash account rolls over from semester-to-semester and from year-to-year.

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When is value added to LCash available?

Funds transferred by debit/credit card and cash are available instantly.  Check deposits are available on the business day received. If a check is returned to us by your financial institution for insufficient funds, the deposit will be reversed from your LCash account and a Returned Payment/Check fee will be assessed.  If the Returned Payment/Check fee creates a negative balance in your account, you will be contacted to make another payment to the account.

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How do I make a purchase with LCash?

LCash works much like a debit or credit card.  Just present your LCard for payment to the attendant at the register.  Your card will be swiped in a terminal and the transaction authorized.  You will need to sign a printed receipt of the approved transaction.

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Where can I use LCash?

LCash can be used at the Campus Store, Dining Hall, Business Office and Library.  These can be identified by the “Welcomed” sticker featuring the LCash logo.  Click here to see a complete list of accepting locations.

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How do I recommend additional accepting locations for LCash?

Cardholder suggestions are welcome and encouraged.  Recommendations can be sent via e-mail to our campuscashmerchantcare@blackboard.com.  Please include the name of the location and why you would like to see them join the program.

Are you a merchant looking to access student purchasing power? Click here to view benefits of joining the LCard program.

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Is the LCash Account Management Center a secure site?

Yes, it is secured via 128 Bit SSL Encryption so you can manage your account with confidence.

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What if I forget my user name or password?

Go to LCash Cardholder Account Center. Under the Login button, click [Forgot your username or password?] and follow the instructions.

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What is the LCash refund process?

You may request a refund of your LCash Account when you graduate, withdraw, or leave Limestone College. Proof of withdrawal or dismissal is required.  Remaining value over $5.00 is eligible for a refund.  Please be aware that if you owe a balance on your student account, any value on your LCash will be used to pay this balance.  Any “holds” on your student account must be settled before you can receive a refund. Your LCash account will remain open until there has been 36 months of inactivity on the card.  At that time any remaining balance will be withdrawn and the account will be closed.  Any funds left in your LCash account will be deposited into Limestone College’s scholarship fund.

Refund requests must be submitted in writing to the College’s card program service provider by emailing mycard@limestonecard.com

Please see Section 20:  Account Refunds of the LCash Account in the Terms & Conditions for further details.

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What happens if I swipe my card at a self-service location and the machine does not work?

If the self-service machine does not work properly, you will not be charged for the transaction.  If for any reason you are charged, please email us a refund request.  Please include the location, date & time of the transaction(s) in question.

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